Level 3 Physical Intervention

Level 3 Award in Delivery of Conflict Management Training in Aberdeen, Dundee, Edinburgh & Glasgow

The HABC Level 3 Award in the Delivery of Conflict Management Training (QCF) is designed for trainers who want to deliver scenario-based conflict management training.

The qualification is relevant across many sectors, particularly for those delivering training in customer-facing roles. It also meets the Security Industry Authority (SIA) requirements for delivering licence-to-practice qualifications that include conflict management training. More details: SIA Training Provider Qualifications

Entry requirements

  • Advised: minimum Level 2 literacy.
  • A suitable teaching/training qualification (Level 3 PTLLS or equivalent). This can be incorporated into the course – ask for details when booking.

Qualification structure

This qualification has two mandatory units, delivered over 4 days (5 days if a teaching qualification is also required). To pass, learners must successfully complete the following:

  • Unit 1 – Managing conflict in the workplace
    Assessed by a 30-question multiple-choice exam (Pass: 20/30).
  • Unit 2 – Delivering scenario-based conflict management training
    Assessed by a portfolio of evidence, internally quality assured and submitted to HABC for certification.

Assessment & certification

On completion, results are provided to the Centre and certificates for successful learners are issued by HABC.

Booking & contact

To book, call Amanda on 01382 60 40 60 or 07790 112 112, or email amanda@f1train.co.uk.

Cost

£325 + VAT per person

Group discounts available on request.

Other contacts

Aberdeen 01224 51 61 71  |  Dundee 01382 60 40 60  |  Glasgow 0141 432 2018

Email: amanda@f1train.co.uk  |  claire@f1train.co.uk

Thank you. We will get back to you shortly.

General Enquiry

If you would like to make an enquiry please use the form below.

Finish

If you are happy with your details above please tick the box and click the send button