Providing training courses
across the UK
You are here » Courses » S.I.A. Security Training » S.I.A. CCTV Operator
« « Back

CCTV Operator (Public Space Surveillance) training in Aberdeen, Dundee & Glasgow


 

The Security Industry Act 2001 (security licensing law) has made it compulsory for all those who work in the security industry to undergo training and possess a valid SIA licence. To get an SIA licence a candidate will have to show that they have successfully completed one or more of these courses.

Since 1st April 2021 new regulations came in to effect that saw the number of hours for each unit increase. Each training course (competency requirement) has now been updated by the SIA. For example, anyone undergoing a training course for CCTV Operators will now complete a 2 unit course. To become a CCTV Operator one must have completed the following units:

  • Unit 1 – Principles of Working in the Private Security Industry
  • Unit 2 – Principles and Practices of Working as a CCTV Operator in the Private Security Industry

Pre-requisites

Identification

In line with the Security Industry Authority's documentation requirements, approved Highfield centres may accept the following forms of identification:

one identity document from the Group A list and two documents from the Group B list.

  • At least one document must show the learner's current address.
  • At least one document must show their date of Birth.

Group A Documents 

  • a passport that is signed, current, and valid
  • a driving licence photocard issued by the Driver and Vehicle Licensing Agency (DVLA) in the UK
  • a driving licence photocard and its paper counterpart issued by the Driver and Vehicle Agency (OVA) in Northern Ireland
  • a UK original birth certificate issued within 12 months of birth
  • a UK biometric residence permit card

Group B Documents 

Documents that confirm your identity and your address unless stated otherwise, 2 forms of the same type of document will not be accepted. For example, we will not accept 2 council tax statements. We will only accept 1 council tax statement and 1 document of a different type.

  • a bank or building society statement from the last 3 months (we will accept 2 statements, but only if they are from different banks or building societies)
  • a utility bill (for example: gas, electric, telephone, water, satellite TV or cable1V) from the last 3 months
  • a credit card statement from the last 3 months (we will accept 2 statements, but only if they are from different credit-card providers)
  • a council tax statement from the last 12 months a mortgage statement from the last 12 months
  • a letter from the last 3 months from any of the following:
  • HM Revenue and Customs
  • the Department of Work and Pensions
  • a Jobcentre Plus - or any other employment service a local authority
  • a P45 or P60 tax statement from the last 12 months
  • a paper version of a current UK driving licence
  • (not the paper counterpart to a photocard)
  • a driving licence photocard issued by the OVA in Northern Ireland (not the paper counterpart)
  • a pension, endowment or ISA statement from the last 12 months a valid UK firearms licence with photo

English Functionality

All Learners wishing to undertake a S.I.A License linked qualification should, as a minimum, have language skills in reading, writing, speaking, and listening equivalent to the following:

  • A B2 Level qualification on the Home Office’s list of recognised English tests and qualifications.
  • A B2 Common European Framework of Reference for Languages (CEFR).
  • An ESOL qualification at (Level 1) on the Ofqual register taken in England, Wales or Northern Ireland.
  • An ESOL qualification at Scottish Credit and Qualifications Framework Level 5 awarded by the Scottish Qualifications Authority (SQA) Accreditation and taken in Scotland.
  • Functional Skills Level 1 in English.
  • SQA Core Skills in Communication at Scottish Credit and Qualifications Framework Level 5.

This will be requested on booking, if you do not already hold one of the above or equivalent you will be required to obtain this prior to booking. 

Award for CCTV Operators (Public Space Surveillance) in the Private Security Industry (Scotland) at SCQF Level 6:

 Unit 1 - Principles of Working in the Private Security Industry (17 hours - 8 hours completed as distance learning)

  • Know the main characteristics and purposes of the Private Security Industry
  • Understand legislation as it applies to a security operative
  • Understand arrest procedures relevant to security operatives
  • Understand the importance of safe working practices
  • Understand fire procedures in the workplace
  • Understand emergencies and the importance of emergency procedures
  • Understand how to communicate effectively as a security operative
  • Understand record keeping relevant to the role of the security operative
  • Understand terror threats and the role of the security operative in the event of a threat
  • Understand how to keep vulnerable people safe
  • Understand good practice for post incident management

Unit 2 -  Principles and Practices of Working as a CCTV Operator in the Private Security Industry (13 hours)

  • Understand the purpose of a surveillance (CCTV) systems and the roles and responsibilities of control room team and other stakeholders
  • Understand the different types of legislation and how they impact on Public Space Surveillance (CCTV) operations
  • Understand the importance of operational procedures in public space surveillance (CCTV) operations
  • Understand how public space surveillance (CCTV) systems equipment operates
  • Understand Surveillance techniques
  • Understand different types of incidents and how to respond to them
  • Understand health and safety in the CCTV environment
  • Demonstrate operational use of CCTV equipment
  • Produce evidential documentation

HOW IS MY QUALIFICATION ACHIEVED?

This qualification is usually achieved by taking a 3 day classroom-based course accompanied by blended and/or distance learning. 
 
***** Please be advised, that although the course is only 3 days, the processing time for results is normally between 2 and 3 weeks, on top of this you will also have the SIA processing time, please take this into consideration when thinking about time-scales for applying for  your qualification****

ASSESSMENTS 

UNIT NAME MUTLIPLE CHOICE ASSESSMENT PRACTICAL ASSESSMENT
Principles of Working in the Private Security Industry Externally set and marked multiple-choice questions Examination made up of 72 questions, 110 minutes, Pass mark - 70% Externally set, internally assessed activity based on the completion of an evidential statement
Pass mark - 100%
Principles and Practices of Working as a CCTV Operator in the Private Security Industry Externally set and marked MCQ exam made up of 40 questions, 60 minutes, Pass mark - 70% Externally set and internally assessed practical CCTV scenario with portfolio and observation sheet
Pass mark – 100%
And
Externally set and internally assessed workbook
Pass mark = 80% for the short answer element of workbook
The practical assessment and portfolio completion is recommended to take approximately 25 minutes per learner.
 

Course Cost £199 plus vat per person 

Group discounts available on request.

If you would like to discuss any of this please do not hesitate to contact any of our offices.

Aberdeen 01224 51 61 71, Dundee 01382 60 40 60, Edinburgh 0131 610 9112 or Glasgow 0141 432 2018.

Alternatively, you can send an email to claire@f1train.co.uk or lisa@f1train.co.uk